Privacy Policy (GDPR)

SECTION 1 - HOW WE PROCESS YOUR INFORMATION
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address and email address. When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to learn more about the browser and operating system you use. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT. PROCEDURES IN THE EVENT OF A BREACH AND IN THE CASE OF JOINT CONTROLLERS
How do you obtain my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. Explicit consent will be requested in case it is necessary to additionally process a set of personal data. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to say no.

How can I withdraw my consent?

If, after you opt in, you change your mind, you may withdraw your consent to our continued collection and disclosure of your information at any time by contacting us at support@dreamora.bg or at:

Profit Flow EOOD, 268 Botevgradsko Shose Blvd., Floor 2, Office 4, Sofia

How will I be notified of a data breach?

Where a data breach is likely to "result in a risk to the rights and freedoms of natural persons", notification must be received within 72 hours of the breach first becoming known.

How do you process data in the case of joint controllers?

Where Shopify and Profit Flow EOOD jointly determine the purposes and means of processing personal data, their respective responsibilities for compliance with the obligations under the GDPR are governed by a Data Processing Agreement.

SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored in Shopify's databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for as long as is necessary to complete the transaction. After that is complete, it is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you may also wish to read Shopify's Terms of Service

(https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide. Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy statements so you can understand the manner in which your personal information will be handled by them. In particular, remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store's website or are redirected to a third-party website or application, the processing of personal data is no longer governed by this Privacy Statement or our website's Terms and Conditions.

Links

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet or other electronic means is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

SECTION 7 - COOKIES
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not you want to opt out of "cookies".

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page).

_shopify_visit, Persistent for only 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits

_shopify_uniq, expires at midnight (relative to the visitor) of the next day, Counts the number of visits to the store by a single customer.

cart, unique token, Persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the store has a password, this is used to determine whether the current visitor has access.

SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information will be transferred to the new owners so that we may continue to sell products to you


QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we hold about you, register a complaint, or simply want more information, contact our data protection officer at support@dreamora.bg or by post at: Profit Flow EOOD, Bulgaria, 268 Botevgradsko Shose Blvd., Floor 2, Office 4, Sofia